Zendesk integrations, ready to switch on
Zendesk is where support tickets live, and the rest of the company wants to know when one opens, escalates or closes. A team chat, a CRM or a task board can hear about tickets without agents copying anything by hand. You add an API token in the Admin Center, paste it with an agent email and your subdomain, and it connects.
Help desk and chat · all Help desk and chat integrations · zendesk.com
Zendesk and the apps it talks to
One flat price a month per pair, whatever the volume. Click a pair to see exactly what moves, and when.
Name the second app and say what should go where. A person replies with a price within a working hour, and the finished integration shows up in the same account as the ready-made ones.
Good to know about Zendesk
- Token access is a switch in the Zendesk API settings, and it has to be on before any token works.
- Tickets are tied to the requester's email, so the same person writing from a second address arrives as a new requester unless you merge them in Zendesk.
Before you decide
What do I paste to connect Zendesk?
Zendesk API token. In Zendesk open Admin Center, then Apps and integrations, then APIs. On the API configuration page tick Allow API token access and save. About three minutes, and we check the key the moment you paste it.
What if the pair I need isn't here?
Describe it: name the second app and say what should go where. A person replies with a price within a working hour, and the finished integration shows up in the same account as the ready-made ones.
What happens when Zendesk changes its API?
We fix the integration on our side within a working day. You don't get a ticket to solve.