amoCRM and Ozon, ready to switch on
New Ozon orders become leads with the items and the sum, statuses and tracking numbers flow back into the lead, and stock counts show on your products. You paste two keys in your account and it runs, in about ten minutes.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| New order into a lead | Ozon to amoCRM | Every few minutes | One lead per order, with the items, the sum and the delivery scheme; the buyer details Ozon shares go to the contact |
| Order status into the lead stage | Ozon to amoCRM | Every few minutes | Packing, shipped, delivered and cancelled each map to a stage you choose |
| Tracking number into the lead | Ozon to amoCRM | When Ozon issues it | Written to a lead field and noted in the timeline |
| Stock counts on products | Ozon to amoCRM | A few times an hour | Ozon warehouse counts appear on the matching items in the amoCRM product list |
| Duplicate check | Both ways | Every order | Matched by the Ozon order number, never a second lead |
Ten minutes of your time, then it's ours
- Pay and open your accountCard or invoice, about two minutes. This integration is already selected.
- Paste the amoCRM token and the Ozon Seller keyEach has a short guide. About seven minutes. If one doesn't work, a person joins the chat.
- Watch the first orders landWe pull your open orders as the first test. When the leads show up in amoCRM, the status turns to Running and we watch it from then on.
When amoCRM or Ozon changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, replies within a working hour.
- Custom logic beyond the table is priced separately.
No setup fee, cancel any month
Before you decide
FBO or FBS?
Both. Orders from either scheme land in amoCRM the same way, and the scheme is written to the lead so you can tell them apart.
Will I see the buyer's phone?
Only what Ozon shares with the seller, which depends on the order and the delivery scheme. Everything Ozon gives us goes into the lead and the contact.
Can managers change an order from amoCRM?
No. Ozon owns the order: it's packed, shipped and cancelled on the marketplace side, and amoCRM mirrors it. The lead is where you talk to the buyer, add tasks and keep the history.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price the same day and build into the same account.
