Brevo and HubSpot, ready to switch on
New HubSpot contacts join the Brevo list you choose with the attributes you map, and what Brevo sent, who opened it and who unsubscribed is written back onto the contact. You paste two keys in your account and it runs, in about ten minutes.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all Brevo integrations · all HubSpot integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Contact joins a Brevo list | HubSpot to Brevo | Within seconds | With the attributes you map, which have to exist in Brevo before the first contact lands |
| Campaign activity comes back | Brevo to HubSpot | Within seconds | What was sent, what was opened and what was clicked, on the HubSpot timeline |
| Unsubscribes | Brevo to HubSpot | Within seconds | Marked on the contact, so nobody mails them by hand from the CRM afterwards |
| Brevo deals stay where they are | In Brevo | Always | Brevo has a small CRM of its own, and we leave it alone unless you ask us not to |
| One address, one contact | Both ways | Every change | Matched by email, with HubSpot treated as the master for names and phone numbers |
Ten minutes of your time, then it's ours
- Pay and open your accountCard or invoice, about two minutes. This integration is already selected.
- Paste the Brevo API key and the HubSpot private app tokenEach has a short guide. About six minutes. If one doesn't work, a person joins the chat.
- Add one test contactA minute or two. Add a contact with your own address in HubSpot and watch it appear on the list in Brevo. From then on we watch it for you.
When Brevo or HubSpot changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, replies within a working hour.
- Custom logic beyond the table is priced separately.
No setup fee, cancel any month
Before you decide
Which side owns the contact?
You choose, field by field, and we set it before switching on. The common answer is that the CRM owns the phone and the owner, and the email tool owns consent and tags.
Do unsubscribes really carry over?
Yes, and that is the row worth reading twice. Someone who opts out in Brevo is marked in HubSpot within seconds, which is what keeps a manual export from mailing them again.
Anything to know about Brevo?
Contact attributes are defined for the whole account, so a field like Country or Plan has to exist in Brevo before we can fill it in.
Anything to know about HubSpot?
Private apps are available on the free CRM, so no paid plan is needed for the token.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price the same day and build into the same account.
