WooCommerce and Telegram, ready to switch on
A new order arrives in the Telegram group you choose with the items and the total, and the message is updated when the order goes from processing to completed or is refunded. You paste two keys in your account and it runs, in about ten minutes.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all WooCommerce integrations · all Telegram integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| New order | WooCommerce to Telegram | Within seconds | Number, items, total and the payment method the customer chose |
| Status changes | WooCommerce to Telegram | Within seconds | Processing, completed, cancelled and refunded update the order's message instead of adding another |
| Coupon used | WooCommerce to Telegram | With the order | The code and the discount it gave, which is how you find out what a campaign really cost |
| Stock warning | WooCommerce to Telegram | When an item drops below your threshold | The product and how many are left |
| Nothing installed | In WooCommerce | Always | The store's own REST API and webhooks do the work, so nothing new sits on your site |
Ten minutes of your time, then it's ours
- Pay and open your accountCard or invoice, about two minutes. This integration is already selected.
- Paste the WooCommerce REST API keys and the Telegram bot tokenEach has a short guide. About five minutes. If one doesn't work, a person joins the chat.
- Place one test orderA minute or two. Create a test order in WooCommerce and watch the post arrive in the chat. From then on we watch it for you.
When WooCommerce or Telegram changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, replies within a working hour.
- Custom logic beyond the table is priced separately.
No setup fee, cancel any month
Before you decide
Every order, really?
If that suits you. Shops with a lot of small orders usually post the ones above a sum they choose and take the rest in the daily line.
Can we answer the buyer from the chat?
Not in this one. It runs into the chat so the team sees the shop without opening it. If you want replies to reach the buyer, describe it and we price it.
Does it work if our shop is behind a maintenance plugin?
As long as the REST API answers over HTTPS, yes. A plugin that puts the whole site behind a login blocks it too, so allow the API path or switch maintenance mode off before you connect.
Anything to know about WooCommerce?
The REST API needs pretty permalinks switched on in WordPress, otherwise the API address doesn't answer at all.
Anything to know about Telegram?
A bot can't read messages sent before it was added to a chat, so old conversations stay where they are.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price the same day and build into the same account.
