YCLIENTS and Telegram, ready to switch on
Clients get a confirmation and two reminders in Telegram, a cancellation frees the slot in YCLIENTS, and the administrator hears about every no-show. You paste two keys in your account and it runs, in about ten minutes.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Booking confirmation | YCLIENTS to Telegram | Within seconds of the booking | Clients tap Start in your bot once and share their number; from then on every booking is confirmed there, with the date, time, service and specialist |
| Reminder the day before | YCLIENTS to Telegram | 24 hours before the visit | With a button to confirm and a button to cancel; the text is yours to edit |
| Reminder two hours before | YCLIENTS to Telegram | 2 hours before the visit | A short one with the address, skipped if the client already cancelled |
| Cancellation | Both ways | Within seconds | A client tapping Cancel frees the slot in YCLIENTS; a cancellation made at the desk tells the client |
| No-show to the administrator | YCLIENTS to Telegram | When the visit is marked as a no-show | A direct message to the administrator with the client's name, phone and the missed slot |
Ten minutes of your time, then it's ours
- Pay and open your accountCard or invoice, about two minutes. This integration is already selected.
- Paste the YCLIENTS API key and the Telegram bot tokenEach has a short guide. About five minutes. If one doesn't work, a person joins the chat.
- Make one test bookingA minute or two. Open your bot, share your number, book a slot and watch the confirmation arrive. From then on we watch it for you.
When YCLIENTS or Telegram changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, replies within a working hour.
- Custom logic beyond the table is priced separately.
No setup fee, cancel any month
Before you decide
How does a client end up in Telegram?
They open your bot once, tap Start and share their phone number. We match it with the client card in YCLIENTS. Put the bot link on your booking page and clients do it once.
Can I change the reminder times?
Yes. A day before and two hours before is the default. Tell us in the chat if you'd rather have, say, three hours, and we change it. Small changes like that are free.
What about clients who don't use Telegram?
They keep getting whatever YCLIENTS already sends them by SMS. This integration adds Telegram, it doesn't switch anything off.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price the same day and build into the same account.
