ActiveCampaign and Stripe, ready to switch on
A successful payment adds the buyer to the ActiveCampaign list you choose and tags them with the plan, while a cancellation or a refund takes that tag off before the next campaign calls a leaver a customer. You paste two keys in your account and we switch it on for you.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all ActiveCampaign integrations · all Stripe integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Payment writes the plan into fields | Stripe to ActiveCampaign | Within seconds | Plan, amount and renewal date as contact fields, which is what your conditions can read later |
| The customer list | Stripe to ActiveCampaign | Within seconds | The buyer joins the list you keep for customers, where your onboarding automation already starts |
| Churn on the day it happens | Stripe to ActiveCampaign | Within seconds | A cancellation takes the customer tag off before the next send picks that list up |
| Card trouble | Stripe to ActiveCampaign | Within seconds | Tagged with the reason, so the automation you already wrote runs and we send nothing ourselves |
| ActiveCampaign deals | Stripe to ActiveCampaign | If you use them | A payment can move a deal to the stage you choose, for teams who sell inside the same tool |
How to set up ActiveCampaign and Stripe
A few minutes of your time, then it's ours.
- Choose ActiveCampaign and StripePress Connect. This pair is already selected on the checkout page at $39 a month, and there's nothing else to pick.
- Pay and open your accountCard or invoice, about two minutes. The account opens with this integration waiting for its two keys.
- Paste the ActiveCampaign API key and the Stripe restricted key
- ActiveCampaign API key: in ActiveCampaign open Settings in the left menu, then Developer. Full ActiveCampaign guide
- Stripe restricted key: in Stripe open Developers, then API keys, and press Create restricted key. Full Stripe guide
Each screen carries the full guide with the exact menu names, about five minutes for both. - We check both keysEach key is checked against ActiveCampaign's and Stripe's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
- Make one test payment, then we switch it onA minute or two. Run a test payment in Stripe and watch the tag land on the contact in ActiveCampaign. From then on we watch it for you. A person checks the setup and switches it on, within a working day.
When ActiveCampaign or Stripe changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, weekdays 10:00 to 19:00 EET.
- Custom logic beyond the table is priced separately.
What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.
Ways to connect ActiveCampaign and Stripe
Two ways people connect these two, and what each one asks of you.
Before you decide
Does it send any email itself?
No. It tags and it fills fields. What goes out, when and to whom stays inside ActiveCampaign, where your consent and your unsubscribes live.
Which payments count?
Successful charges and paid invoices. A card that fails is tagged as a failure, not as a sale, so the paying list stays honest.
Anything to know about ActiveCampaign?
The API key belongs to the user who made it, so the integration acts with that user's permissions and shows up in the account as that user.
Anything to know about Stripe?
A restricted key with read access can only read. It can't move money, and we never ask for your secret key.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.
