Stripe and Slack, ready to switch on

Successful payments, failed charges, refunds and new subscriptions each get a post in the Slack channel you choose, with the amount, the customer and a link to Stripe. You paste two keys in your account and we switch it on for you.

Ask us to connect it Mine is a bit different

No setup fee, cancel any month, and a person on live chat if a key doesn't work.

More with these apps: all Stripe integrations · all Slack integrations

What moves, and when

The details you would normally get after a sales call. Here they are up front.

What	Direction	When	Rule
Successful payment	Stripe to Slack	Within seconds	Amount, currency, customer and what it was for, in the channel you choose
Failed charge	Stripe to Slack	Within seconds	Posted with the decline reason Stripe gives, to the channel you pick for failures
Refund	Stripe to Slack	Within seconds	Amount and the original payment, in the same thread if the payment was posted
Subscription started or cancelled	Stripe to Slack	Within seconds	Plan, amount and the customer
Daily total	Stripe to Slack	Daily at 09:00, your time zone	Yesterday's payments, refunds and failures in one line

How to set up Stripe and Slack

A few minutes of your time, then it's ours.

Choose Stripe and Slack

Press Connect. This pair is already selected on the checkout page at $39 a month, and there's nothing else to pick.
Pay and open your account

Card or invoice, about two minutes. The account opens with this integration waiting for its two keys.
3
Paste the Stripe restricted key and the Slack bot token
- Stripe restricted key: in Stripe open Developers, then API keys, and press Create restricted key. Full Stripe guide
- Slack bot token: open api.slack.com/apps and create an app from scratch in your workspace. Full Slack guide
Each screen carries the full guide with the exact menu names, about eight minutes for both.
We check both keys

Each key is checked against Stripe's and Slack's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
Make one test payment, then we switch it on

A minute or two. Create a test payment in Stripe and watch the post appear in Slack. A person checks the setup and switches it on, within a working day.

When Stripe or Slack changes its API, we fix it within a working day. You don't get a ticket to solve.

$39a month

Everything in the table above, with monitoring on.
Fixes when either app changes its API.
A person on live chat, weekdays 10:00 to 19:00 EET.
Custom logic beyond the table is priced separately.

Ask us to connect it

What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.

Ways to connect Stripe and Slack

Two ways people connect these two, and what each one asks of you.

Zapier or MakeDovetly

Who sets it upYou, one step at a time in the scenario editorAlready built. You paste two keys and we switch it on.

Who fixes it when it breaksYou: the scenario is yours, so the fix is tooWe do, within a working day, and we watch it

What you need to knowTriggers, actions, filters and how the fields of Stripe and Slack mapWhere the two keys are. The guide shows it.

PriceSet by the builder's plan, counted in tasks or operations$39 a month, flat, whatever the volume

Before you decide

Can the key move money?

No. A restricted key with read access can only read. We never ask for your secret key.

Test mode or live?

Either. Paste a test-mode key first if you want to watch it work with test payments, then swap it for the live one in your account.

Which channels?

You choose one for payments and, if you like, another for failures and refunds. The bot has to be invited to each.

What if mine is a bit different?

Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.