Calendly and WhatsApp, ready to switch on
Everyone who books a slot gets a confirmation and two reminders on WhatsApp, a reschedule or a cancellation sends an update, and no-shows are flagged to you. You paste two keys in your account and it runs, in about ten minutes.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Booking confirmation | Calendly to WhatsApp | Within seconds of the booking | To the phone number the invitee gives in the booking form, with the date, time and the join link |
| Reminder the day before | Calendly to WhatsApp | 24 hours before the meeting | An approved template with a button to confirm and a button to cancel |
| Reminder an hour before | Calendly to WhatsApp | 1 hour before the meeting | A short one with the join link, skipped if the meeting was cancelled |
| Reschedule and cancellation | Both ways | Within seconds | A change in Calendly sends an update; an invitee tapping Cancel frees the slot in Calendly |
| No-show to you | Calendly to WhatsApp | When you mark a no-show in Calendly | A message to your own number with the invitee's name and the missed slot |
Ten minutes of your time, then it's ours
- Pay and open your accountCard or invoice, about two minutes. This integration is already selected.
- Paste the Calendly personal token and the WhatsApp Business keyEach has a short guide. About eight minutes. If one doesn't work, a person joins the chat.
- Book one test slotA minute or two. Book a slot with yourself, enter your own number and watch the confirmation arrive. From then on we watch it for you.
When Calendly or WhatsApp changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, replies within a working hour.
- Custom logic beyond the table is priced separately.
No setup fee, cancel any month
Before you decide
Where does the phone number come from?
From your Calendly booking form. Add the phone question and make it required; that's the number we write to.
Which WhatsApp does this need?
The official WhatsApp Business API from Meta, on a number you own. The WhatsApp app on a phone has no API, so it can't be connected. If you don't have the API yet, tell us and we'll walk you through getting it.
Can I change the reminder times?
Yes. A day before and an hour before is the default. Tell us in the chat if you'd rather have, say, two hours, and we change it. Small changes like that are free.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price the same day and build into the same account.