WhatsApp integrations, ready to switch on
WhatsApp Business API lets a company send and receive messages on a number it owns, with several people answering from one place. It's the channel most clients in Europe, Latin America and the CIS prefer. You paste the phone number ID and a permanent access token from Meta for Developers, and the dialogues start landing in your CRM or booking tool.
Messengers · all Messengers integrations · business.whatsapp.com
WhatsApp and the apps it talks to
Nine pairs, $39 to $49 a month, flat whatever the volume, all on the same WhatsApp Business key. Click a pair to see exactly what moves, and when.
CRM
HubSpot and WhatsApp
Every WhatsApp dialogue on the contact timeline, replies from HubSpot
$49/mo
Connect
Pipedrive and WhatsApp
Dialogues on the deal in Pipedrive, and the deal stops looking idle
$49/mo
Connect
Kommo and WhatsApp
Every dialogue in the lead card, answered by whoever it is assigned to
$49/mo
Connect
amoCRM and WhatsApp
Dialogues in the lead card, unknown numbers land in Incoming leads
$49/mo
Connect
Bitrix24 and WhatsApp
Client WhatsApp chats in the deal card, answered from Bitrix24
$49/mo
Connect
Name the second app and say what should go where. A person replies with a price within a working day, and the finished integration shows up in the same account as the ready-made ones.
What WhatsApp sends and receives
Each line is a row from one pair's table, in that pair's own words. Open the pair for the rule behind it.
Out of WhatsApp
- Client message onto the timeline to HubSpot, within seconds
- Owner and lifecycle stage to HubSpot, on the first message
- Client message into the deal to Pipedrive, within seconds
- Activity when they answer to Pipedrive, first reply of the day
- Client message into the lead to Kommo, within seconds
- Client message into a thread to Slack, within seconds
- Tag for what came in to amoCRM, on the first message
Into WhatsApp
- Reply from the contact record from HubSpot, within seconds
- Template after a day of silence from HubSpot, when your team writes
- Reply from the deal from Pipedrive, within seconds
- Booking confirmation from Calendly, within seconds of the booking
- Reminder the day before from Calendly, 24 hours before the meeting
- Reminder an hour before from Calendly, 1 hour before the meeting
- No-show to you from Calendly, when you mark a no-show in Calendly
- Payment confirmation to the customer from Stripe, within seconds
Good to know about WhatsApp
- Only the official WhatsApp Business API from Meta can be connected; the WhatsApp app on a phone has no API.
- After a day of silence from the client only approved templates go through, so we send the one you choose and the chat opens up again when they answer.
Before you decide
What do I paste to connect WhatsApp?
WhatsApp Business key. Open Meta for Developers, your app, then WhatsApp, then API setup. About six minutes, and we check the key the moment you paste it.
What if the pair I need isn't here?
Describe it: name the second app and say what should go where. A person replies with a price within a working day, and the finished integration shows up in the same account as the ready-made ones.
What happens when WhatsApp changes its API?
We fix the integration on our side within a working day. You don't get a ticket to solve.