Pipedrive and Stripe, ready to switch on

A payment finds the person by email, moves their open deal to the stage you choose and writes the amount on it, while a failed card becomes an activity for whoever owns the deal. You paste two keys in your account and we switch it on for you.

Ask us to connect it Mine is a bit different

No setup fee, cancel any month, and a person on live chat if a key doesn't work.

More with these apps: all Pipedrive integrations · all Stripe integrations

What moves, and when

The details you would normally get after a sales call. Here they are up front.

What	Direction	When	Rule
Payment into the deal	Stripe to Pipedrive	Within seconds	Matched by the payer's email; the open deal moves to the stage you choose and the amount is written on it
New payer into a person	Stripe to Pipedrive	Within seconds	A customer with nothing in the CRM gets a person with name, email and the payment
Subscription started, changed or cancelled	Stripe to Pipedrive	Within seconds	Plan and status on the person, in fields we set up for you
Failed charge to the owner	Stripe to Pipedrive	Within seconds	A task on the person for whoever owns it, carrying the reason Stripe gives
Refund	Stripe to Pipedrive	Within seconds	Written on the deal and moved to the stage you keep for refunds, so the forecast stops counting it
Duplicate check	Stripe to Pipedrive	Every payment	Matched by email and the Stripe customer id, never a second person

How to set up Pipedrive and Stripe

A few minutes of your time, then it's ours.

Choose Pipedrive and Stripe

Press Connect. This pair is already selected on the checkout page at $59 a month, and there's nothing else to pick.
Pay and open your account

Card or invoice, about two minutes. The account opens with this integration waiting for its two keys.
3
Paste the Pipedrive API token and the Stripe restricted key
- Pipedrive API token: in Pipedrive open your profile picture, then Personal preferences, then API. Full Pipedrive guide
- Stripe restricted key: in Stripe open Developers, then API keys, and press Create restricted key. Full Stripe guide
Each screen carries the full guide with the exact menu names, about five minutes for both.
We check both keys

Each key is checked against Pipedrive's and Stripe's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
Make one test payment, then we switch it on

A minute or two. Create a test payment in Stripe and watch it land on the person and move the deal. From then on we watch it for you. A person checks the setup and switches it on, within a working day.

When Pipedrive or Stripe changes its API, we fix it within a working day. You don't get a ticket to solve.

$59a month

Everything in the table above, with monitoring on.
Fixes when either app changes its API.
A person on live chat, weekdays 10:00 to 19:00 EET.
Custom logic beyond the table is priced separately.

Ask us to connect it

What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.

Ways to connect Pipedrive and Stripe

Two ways people connect these two, and what each one asks of you.

Zapier or MakeDovetly

Who sets it upYou, one step at a time in the scenario editorAlready built. You paste two keys and we switch it on.

Who fixes it when it breaksYou: the scenario is yours, so the fix is tooWe do, within a working day, and we watch it

What you need to knowTriggers, actions, filters and how the fields of Pipedrive and Stripe mapWhere the two keys are. The guide shows it.

PriceSet by the builder's plan, counted in tasks or operations$59 a month, flat, whatever the volume

Before you decide

Do refunds move the deal back?

A refund sends it to the stage you keep for refunds rather than to where it was before, because a refunded deal is not an open one. You pick that stage while connecting.

What if the payer is not in the CRM at all?

Then a person is created from what Stripe knows: name, email and the amount. Sales gets a real customer to work with instead of a line in a payout report.

What if the payer's email is on no deal at all?

We create the person from what Stripe knows and open a deal in the pipeline you chose. A new customer should not arrive as a line in a payout report nobody opens.

Anything to know about Pipedrive?

The API token belongs to your user, so deals and notes appear under your name unless you make a dedicated user for the integration.

Anything to know about Stripe?

A restricted key with read access can only read. It can't move money, and we never ask for your secret key.

What if mine is a bit different?

Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.