Shopify and HubSpot, ready to switch on
Every Shopify order becomes a deal with the items and the total, the customer becomes a contact, and fulfilment and refunds move the deal along. You paste two keys in your account and it runs, in about ten minutes.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| New order into a deal | Shopify to HubSpot | Within seconds | One deal per order with the items, the total and the order number; the customer becomes a contact |
| Order status into the deal stage | Shopify to HubSpot | Within seconds | Paid, fulfilled, cancelled and refunded each map to a stage you choose |
| Customer details | Shopify to HubSpot | With every order | Name, email, phone and shipping address on the contact; an existing contact is updated, not duplicated |
| Repeat buyers | Shopify to HubSpot | With every order | A returning customer gets a new deal on the same contact, so the history stays in one place |
| Duplicate check | Both ways | Every order | Matched by order number and customer email, never a second deal or contact |
Ten minutes of your time, then it's ours
- Pay and open your accountCard or invoice, about two minutes. This integration is already selected.
- Paste the Shopify Admin API token and the HubSpot private app tokenEach has a short guide. About nine minutes. If one doesn't work, a person joins the chat.
- Place one test orderA minute or two. Create a test order in Shopify and watch the deal and the contact appear in HubSpot. From then on we watch it for you.
When Shopify or HubSpot changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, replies within a working hour.
- Custom logic beyond the table is priced separately.
No setup fee, cancel any month
Before you decide
Which Shopify plan does this need?
Any plan. You create a custom app in your own admin; there's nothing to install from the app store.
Will old orders come across?
Orders from the moment you connect. Importing history is a separate job we scope with you first.
Can we edit orders from HubSpot?
No. Shopify owns the order and HubSpot mirrors it. The deal is where you talk to the customer, add tasks and keep the history.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price the same day and build into the same account.
