Stripe and HubSpot, ready to switch on
Every Stripe payment is written to the contact and moves the deal, subscriptions and cancellations update the contact, and a failed charge creates a task for the owner. You paste two keys in your account and it runs, in about ten minutes.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Successful payment into the deal | Stripe to HubSpot | Within seconds | Matched by the customer's email; the open deal moves to the stage you choose and the amount is written on it |
| New customer into a contact | Stripe to HubSpot | Within seconds | A Stripe customer with no contact in HubSpot gets one, with name, email and the payment |
| Subscription started, changed or cancelled | Stripe to HubSpot | Within seconds | Plan and status on the contact, in properties we set up for you |
| Failed charge to the owner | Stripe to HubSpot | Within seconds | A task on the contact for its owner, with the decline reason Stripe gives |
| Duplicate check | Both ways | Every payment | Matched by email and the Stripe customer ID, never a second contact |
Ten minutes of your time, then it's ours
- Pay and open your accountCard or invoice, about two minutes. This integration is already selected.
- Paste the Stripe restricted key and the HubSpot private app tokenEach has a short guide. About seven minutes. If one doesn't work, a person joins the chat.
- Make one test paymentA minute or two. Create a test payment in Stripe and watch it land on the contact and the deal in HubSpot. From then on we watch it for you.
When Stripe or HubSpot changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, replies within a working hour.
- Custom logic beyond the table is priced separately.
No setup fee, cancel any month
Before you decide
How do you match a payment to a deal?
By the customer's email, to the open deal on that contact. If there's no open deal, the payment lands on the contact and a deal is created in the pipeline you choose.
Can the key move money?
No. A restricted key with read access can only read. We never ask for your secret key.
What about invoices Stripe sends?
Paid invoices count as payments and are written the same way. Sending invoices from HubSpot is a separate job; describe it if you need it.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price the same day and build into the same account.
