Stripe and HubSpot, ready to switch on
Every Stripe payment is written to the contact and moves the deal, subscriptions and cancellations update the contact, and a failed charge creates a task for the owner. You paste two keys in your account and we switch it on for you.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all Stripe integrations · all HubSpot integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Successful payment into the deal | Stripe to HubSpot | Within seconds | Matched by the customer's email; the open deal moves to the stage you choose and the amount is written on it |
| New customer into a contact | Stripe to HubSpot | Within seconds | A Stripe customer with no contact in HubSpot gets one, with name, email and the payment |
| Subscription started, changed or cancelled | Stripe to HubSpot | Within seconds | Plan and status on the contact, in properties we set up for you |
| Failed charge to the owner | Stripe to HubSpot | Within seconds | A task on the contact for its owner, with the decline reason Stripe gives |
| Duplicate check | Both ways | Every payment | Matched by email and the Stripe customer ID, never a second contact |
How to set up Stripe and HubSpot
A few minutes of your time, then it's ours.
- Choose Stripe and HubSpotPress Connect. This pair is already selected on the checkout page at $59 a month, and there's nothing else to pick.
- Pay and open your accountCard or invoice, about two minutes. The account opens with this integration waiting for its two keys.
- Paste the Stripe restricted key and the HubSpot private app token
- Stripe restricted key: in Stripe open Developers, then API keys, and press Create restricted key. Full Stripe guide
- HubSpot private app token: in HubSpot open Settings, then Integrations, then Private apps, and create an app. Full HubSpot guide
Each screen carries the full guide with the exact menu names, about seven minutes for both. - We check both keysEach key is checked against Stripe's and HubSpot's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
- Make one test payment, then we switch it onA minute or two. Create a test payment in Stripe and watch it land on the contact and the deal in HubSpot. A person checks the setup and switches it on, within a working day.
When Stripe or HubSpot changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, weekdays 10:00 to 19:00 EET.
- Custom logic beyond the table is priced separately.
What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.
Ways to connect Stripe and HubSpot
Two ways people connect these two, and what each one asks of you.
Before you decide
How do you match a payment to a deal?
By the customer's email, to the open deal on that contact. If there's no open deal, the payment lands on the contact and a deal is created in the pipeline you choose.
Can the key move money?
No. A restricted key with read access can only read. We never ask for your secret key.
What about invoices Stripe sends?
Paid invoices count as payments and are written the same way. Sending invoices from HubSpot is a separate job; describe it if you need it.
Does a subscription renewal open a new deal?
No. A renewal is written on the contact and on the open deal as a payment. Only a new subscription or a plan change starts anything, and you choose which stage that is.
Does Stripe integrate with HubSpot?
Yes. Every successful payment is written to the contact and moves the open deal to the stage you choose, a new Stripe customer becomes a contact, subscriptions and cancellations update the contact's properties, and a failed charge creates a task for the owner with the decline reason. You paste a Stripe restricted key and a HubSpot private app token; $59 a month.
Is the Stripe API free to use for this?
You don't buy anything extra from Stripe for this. A restricted key is created in the Stripe Dashboard under Developers, then API keys, on the account you already have, and read access is all we ask for. Stripe's own per-payment pricing doesn't change. Our price is $59 a month, flat.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.
