Telegram and Stripe, ready to switch on
Every payment, refund, failed charge and dispute arrives in the Telegram group you choose with the amount and the customer, and one morning message carries yesterday's totals. You paste two keys in your account and we switch it on for you.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all Telegram integrations · all Stripe integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Payment | Stripe to Telegram | Within seconds | Amount, currency and customer, with a link into Stripe for whoever wants the detail |
| Failed charge | Stripe to Telegram | Within seconds | The reason the bank gave, so somebody can write while the cart is still warm |
| Disputes | Stripe to Telegram | Within seconds | With the date the evidence is due, which is the part that costs money when it's missed |
| Daily total, pinned | Stripe to Telegram | Daily at 09:00, your time zone | Yesterday's takings pinned in the group, so the number sits at the top all day |
| Amounts are optional | Stripe to Telegram | Every message | If the group is wider than the finance team, the sums can be left out of the messages |
How to set up Telegram and Stripe
A few minutes of your time, then it's ours.
- Choose Telegram and StripePress Connect. This pair is already selected on the checkout page at $39 a month, and there's nothing else to pick.
- Pay and open your accountCard or invoice, about two minutes. The account opens with this integration waiting for its two keys.
- Paste the Telegram bot token and the Stripe restricted key
- Telegram bot token: open @BotFather in Telegram and press Start. Full Telegram guide
- Stripe restricted key: in Stripe open Developers, then API keys, and press Create restricted key. Full Stripe guide
Each screen carries the full guide with the exact menu names, about five minutes for both. - We check both keysEach key is checked against Telegram's and Stripe's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
- Make one test payment, then we switch it onA minute or two. Create a test payment in Stripe and watch the post appear in the chat. From then on we watch it for you. A person checks the setup and switches it on, within a working day.
When Telegram or Stripe changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, weekdays 10:00 to 19:00 EET.
- Custom logic beyond the table is priced separately.
What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.
Ways to connect Telegram and Stripe
Two ways people connect these two, and what each one asks of you.
Before you decide
Which currency does a post show?
The one the payment was taken in, exactly as Stripe recorded it. If you sell in several, the currency is in every message so nobody adds euros to dollars in their head.
Can somebody open the payment from the post?
Yes, each message carries a link into Stripe. The person who needs the detail is one tap away from it, which is why the message itself can stay short.
Can we keep the amounts out of the group?
Yes. Some teams post only the event and the customer, and leave the sums to the people with a Stripe login. Say so while connecting and the messages go out without figures.
Is a group chat a sensible place for this?
Only a group you control. The messages carry amounts and customer names. Card details are never sent, and if the group is wider than the finance team the sums can be left out entirely.
Anything to know about Telegram?
A bot can't read messages sent before it was added to a chat, so old conversations stay where they are.
Anything to know about Stripe?
A restricted key with read access can only read. It can't move money, and we never ask for your secret key.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.