Webflow and Telegram, ready to switch on
Every submission from your Webflow forms, and every new shop order if you sell there, arrives in the Telegram group you choose with the answers and the page it came from. You paste two keys in your account and we switch it on for you.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all Webflow integrations · all Telegram integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Form submission into the group | Webflow to Telegram | Within seconds | All the fields in one message, with the name of the form and the page it sat on |
| Shop orders | Webflow to Telegram | Within seconds | If you sell on the site, the order number, the items and the total |
| Order changes | Webflow to Telegram | When the order is updated | Fulfilled and refunded arrive as a reply to that order's own message |
| Webflow's own forms only | In Webflow | Always | A form embedded from another service posts to that service, so it never reaches this connection |
| Nothing twice | Webflow to Telegram | Every submission | A visitor who taps send twice still produces one message |
How to set up Webflow and Telegram
A few minutes of your time, then it's ours.
- Choose Webflow and TelegramPress Connect. This pair is already selected on the checkout page at $39 a month, and there's nothing else to pick.
- Pay and open your accountCard or invoice, about two minutes. The account opens with this integration waiting for its two keys.
- Paste the Webflow site token and the Telegram bot token
- Webflow site token: in your Webflow dashboard find the site and press the gear icon to open its settings. Full Webflow guide
- Telegram bot token: open @BotFather in Telegram and press Start. Full Telegram guide
Each screen carries the full guide with the exact menu names, about five minutes for both. - We check both keysEach key is checked against Webflow's and Telegram's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
- Send one test form, then we switch it onA minute or two. Fill in your own form and watch the message arrive in the chat, with every answer in it. A person checks the setup and switches it on, within a working day.
When Webflow or Telegram changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, weekdays 10:00 to 19:00 EET.
- Custom logic beyond the table is priced separately.
What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.
Ways to connect Webflow and Telegram
Two ways people connect these two, and what each one asks of you.
Before you decide
Can we answer the person from the chat?
No. The message carries their phone and email so somebody can answer from wherever you normally answer. Replying through the chat itself is a different build.
Can different forms go to different channels?
Yes. Tell us which form goes where while connecting. Sales forms in one place and job applications in another is the usual split.
What if we swap our forms for another tool later?
Then this stops seeing them, because only Webflow's own forms come through its API. It's worth knowing before you embed a form from somewhere else on a page that people rely on.
Anything to know about Webflow?
A site token covers one site, so a second site needs its own token.
Anything to know about Telegram?
A bot can't read messages sent before it was added to a chat, so old conversations stay where they are.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.
