monday.com and Stripe, ready to switch on
Payments, failed charges, disputes and cancelled subscriptions become items on the board you choose, with the amount, the customer and the reason Stripe gives in the columns you mapped. You paste two keys in your account and we switch it on for you.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all monday.com integrations · all Stripe integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| Every payment as an item | Stripe to monday.com | Within seconds | Amount in a numbers column, customer in text, product in the dropdown you already use |
| Failures land in their own group | Stripe to monday.com | Within seconds | With the decline reason, so the group is a list of things to do and not an archive |
| Disputes on the timeline | Stripe to monday.com | Within seconds | The Stripe deadline goes into your date column, where a timeline view shows it coming |
| Subscription status | Stripe to monday.com | Within seconds | Started, changed and cancelled rewrite the status of the same item |
| Board totals stay honest | In monday.com | Always | Because the amount lands in a numbers column, the board adds it up for you |
How to set up monday.com and Stripe
A few minutes of your time, then it's ours.
- Choose monday.com and StripePress Connect. This pair is already selected on the checkout page at $39 a month, and there's nothing else to pick.
- Pay and open your accountCard or invoice, about two minutes. The account opens with this integration waiting for its two keys.
- Paste the monday.com API token and the Stripe restricted key
- monday.com API token: in monday.com press your profile picture in the top right and select Developers. The Developer Center opens in a new tab. Full monday.com guide
- Stripe restricted key: in Stripe open Developers, then API keys, and press Create restricted key. Full Stripe guide
Each screen carries the full guide with the exact menu names, about five minutes for both. - We check both keysEach key is checked against monday.com's and Stripe's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
- Make one test payment, then we switch it onA minute or two. Run a test payment in Stripe and watch the item appear in the board with the amount on it. A person checks the setup and switches it on, within a working day.
When monday.com or Stripe changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, weekdays 10:00 to 19:00 EET.
- Custom logic beyond the table is priced separately.
What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.
Ways to connect monday.com and Stripe
Two ways people connect these two, and what each one asks of you.
Before you decide
Does anything go back into Stripe?
No. Money is read, never written. Closing a item changes nothing about the payment, which is how it should be.
Which events deserve a item?
Start with failures and disputes, since those have a deadline. Successful payments are worth a item only if somebody actually does something when one arrives.
Why put payments on a board rather than in a report?
Because a board makes somebody responsible. A failed charge in a report is a number; the same failure as an item with an owner and a date is work that gets done.
Anything to know about monday.com?
The API is GraphQL and priced by complexity, so a big backfill arrives in steps rather than all at once, while day to day changes are immediate.
Anything to know about Stripe?
A restricted key with read access can only read. It can't move money, and we never ask for your secret key.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.