Asana and Stripe, ready to switch on
Failed charges, disputes and cancelled subscriptions become tasks in the Asana project you choose, carrying the amount, the customer and the deadline Stripe sets for evidence. You paste two keys in your account and we switch it on for you.
No setup fee, cancel any month, and a person on live chat if a key doesn't work.
More with these apps: all Asana integrations · all Stripe integrations
What moves, and when
The details you would normally get after a sales call. Here they are up front.
| What | Direction | When | Rule |
|---|---|---|---|
| A failed charge becomes somebody's task | Stripe to Asana | Within seconds | In the project you keep for finance, assigned by name, with the amount and the reason the bank gave |
| Disputes carry their deadline | Stripe to Asana | Within seconds | The date Stripe sets becomes the due date, which is what puts it in somebody's My tasks this week |
| The churn call | Stripe to Asana | When a subscription is cancelled | A task to ring them, with the plan and how long they were a customer |
| Onboarding starts itself | Stripe to Asana | When a subscription starts | Your onboarding template is copied for the new customer, if you want that |
| Nothing flows back to the money | In Asana | Always | The key we hold can read Stripe and do nothing else, so no task can touch a payment |
How to set up Asana and Stripe
A few minutes of your time, then it's ours.
- Choose Asana and StripePress Connect. This pair is already selected on the checkout page at $39 a month, and there's nothing else to pick.
- Pay and open your accountCard or invoice, about two minutes. The account opens with this integration waiting for its two keys.
- Paste the Asana access token and the Stripe restricted key
- Asana access token: open app.asana.com/0/developer-console, or go to Settings, then Apps, then Manage developer apps. Full Asana guide
- Stripe restricted key: in Stripe open Developers, then API keys, and press Create restricted key. Full Stripe guide
Each screen carries the full guide with the exact menu names, about six minutes for both. - We check both keysEach key is checked against Asana's and Stripe's own API the moment you paste it. If one doesn't pass, the screen says what to fix, and a person joins the chat if that isn't enough.
- Make one test payment, then we switch it onA minute or two. Run a test payment in Stripe and watch the task appear in the project with the amount on it. A person checks the setup and switches it on, within a working day.
When Asana or Stripe changes its API, we fix it within a working day. You don't get a ticket to solve.
- Everything in the table above, with monitoring on.
- Fixes when either app changes its API.
- A person on live chat, weekdays 10:00 to 19:00 EET.
- Custom logic beyond the table is priced separately.
What it will cost once you can switch it on yourself. While we're in beta we connect it by hand and don't charge for it.
Ways to connect Asana and Stripe
Two ways people connect these two, and what each one asks of you.
Before you decide
Does anything go back into Stripe?
No. Money is read, never written. Closing a task changes nothing about the payment, which is how it should be.
Which events deserve a task?
Start with failures and disputes, since those have a deadline. Successful payments are worth a task only if somebody actually does something when one arrives.
Who should the finance tasks be assigned to?
One person, by name, chosen while connecting. Payment chasing that lands in a shared project with no assignee is the work that quietly stops happening in the second week.
Anything to know about Asana?
A personal access token acts as your user, so tasks are created in your name and only in projects that user can see.
Anything to know about Stripe?
A restricted key with read access can only read. It can't move money, and we never ask for your secret key.
What if mine is a bit different?
Tell us what should go where in plain words. Small changes to the rules above are usually free; bigger ones we price within a working day and build into the same account.